01 Talk
Just say what you need.
Try saying
“I think my Wi-Fi went out. Can you help?”
What Rae does next
Rae walks you through troubleshooting, one simple step at a time, until you’re back online.
Everyday help
with a circle of support.
Live independently with confidence.
Download the appComing first to iPhone.
Meet Rae
Rae, your
everyday helper.
Rae listens, looks and walks you through it, one step at a time. Tap the circle and start talking, any time, about anything you need help with.
Rae
Listening…
Use Rae from YourRealm for help with everyday things. Invite the family and friends who’d like to know you’re okay, and who you’d call when you need a hand.
What’s my role?
Each opens its own guide.
How it works
Help, right where you are.
Three ways to engage with Rae.
02 Show
Show Rae what you’re looking at, using your camera.
Try saying
“Which button turns on video streaming on my TV?”
What Rae does next
Rae finds the right button on your remote and walks you through it, one press at a time.
03 Share
Share your screen. Rae walks you through it.
Try saying
“Where do I turn on bigger text?”
What Rae does next
Rae points to exactly where to tap on your screen, then waits while you do it.
Everyday help
Big or small, just ask Rae.
Just say it out loud. Here are a few everyday examples.
A confusing letter
“Help me understand this confusing letter.”
“It’s from your bank about new account terms. Nothing changes for you, and there’s nothing to do.”
A printer that won’t print
“My printer isn’t working. Can you help?”
“Let’s figure it out together. First, is the light on the front of the printer on?”
A suspicious email
“Is this a scam email?”
“Yes, it looks like a scam. Please don’t click the link. I can help you delete it.”
More about YourRealm
Everyday help, with people who care close by.
YourRealm brings two things together: Rae, who helps with everyday questions the moment they come up, and your support circle, the family and friends who’d like to know you’re doing fine. You decide who’s in your circle and what they see. We build for clear text, calm screens and plain words, so it’s easy to use at any age.YourRealm brings Rae and your support circle together. You decide who’s in your circle and what they see. Clear text, calm screens and plain words, so it’s easy to use at any age.
What’s next
Now
Early access on iPhone.
Next
More ways to stay in touch with your circle.
Later
Android, and more languages.
Helpful resources
Five phone settings that make reading easier
4 min read
How Linda keeps her daughter in the loop, without the daily phone call
6 min read
Setting up YourRealm together with a parent
5 min read
Asking for help without feeling like a bother
3 min readSupport
Need a hand? We’re here.
Email support@yourrealm.com and tell us what happened. A real person will write back.